Shipping Policy

Aspire 12 is a digital software product, delivered instantly and securely via email. There is no physical shipping required. All licenses, download files, and installation materials are provided electronically.

1. Delivery Method

All purchases made through 3daspire.com are delivered digitally. After your order is processed, you will receive an email containing:

• License Key – Your unique Aspire 12 activation code
• Download Instructions – A step-by-step guide to install Aspire 12
• Bonus Materials – Links to training videos, project files, and extras
• Installation Support – Contact information for assistance if needed

Delivery is sent to the email address you provide during checkout.

2. Delivery Time

Typical Delivery: 1–2 Hours

Once your payment is confirmed, your digital order will be processed automatically.

• Standard delivery: 1–2 hours (most orders)
• Peak sales periods: Up to 24 hours
• Instant confirmation: An order confirmation email is sent immediately after purchase

If your email does not arrive within the expected time, see the troubleshooting section below.

3. What If I Don’t Receive My Email?

If you have not received your Aspire 12 license within 24 hours, please do the following:

• Check your spam/junk folder — Look for emails from contact@3daspire.com
• Verify your email — Make sure you entered the correct email at checkout
• Allow up to 24 hours — High-volume periods may cause delays
• Contact Support — Email us at contact@3daspire.com with your order number

We will resend your license and download instructions promptly.

4. Email Delivery Requirements

To ensure smooth delivery, please:

• Provide a valid, active email address
• Confirm your inbox has available storage space
• Add contact@3daspire.com to your safe sender list
• Check both inbox and spam folders after purchasing

5. No Physical Shipping

• No CDs
• No USB drives
• No printed materials

All software is downloaded through secure official Vectric servers, ensuring 100% authentic files.

6. International Customers

Digital delivery is available worldwide with:

• No customs fees
• No international shipping charges
• No delays
• Equal delivery time for all customers
• Prices shown in your local currency (USD, GBP, CAD, BRL, etc.)
• Email support available in English and Portuguese

7. Resending Your License

If you lose your license email or accidentally delete it, we can resend it anytime.

Simply contact:

📧 contact@3daspire.com

Subject: “Resend License – [Your Order Number]”

We will resend your license and download links within 24 hours.

8. System Requirements

Before installing Aspire 12, ensure your computer meets the minimum requirements:

• Operating System: Windows 10 or later (64-bit)
• Processor: Intel Core i5 or equivalent (i7 recommended)
• RAM: 8GB minimum (16GB recommended)
• Storage: 5GB free disk space
• Graphics: OpenGL 2.0 compatible GPU
• Internet: Required for download & activation

Important: Aspire 12 is Windows-only. Mac users must use Boot Camp, Parallels, or similar Windows virtualization.

9. Download Size & Speed

• File size: ~600MB
• Download time: 10–30 minutes (depends on internet speed)
• Installation time: 5–10 minutes

All downloads are served through Vectric’s secure servers, ensuring authentic, unmodified software.

10. Delivery Support

If you experience any issues with receiving your license or downloading Aspire 12, we are here to help.