Privacy Policy

Last Updated: December 2025

At 3daspire.com, we are committed to protecting your privacy and ensuring a safe and secure online shopping experience. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or purchase our Aspire 12 software.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to process orders and improve your experience:

1.1 Personal Information

Collected during checkout or account registration:

• Full name
• Email address
• Billing address
• Payment details (processed securely by third-party providers; we do not store full card data)

1.2 Technical & Usage Data

Automatically collected when you browse our website:

• IP address
• Device type & browser
• Pages visited
• Time spent on site
• Referring website

1.3 Communication Data

Information you provide when contacting us:

• Emails
• Support chats
• Installation help requests

We do not collect sensitive information such as government IDs or banking PINs.

2. How We Use Your Information

Your data is used strictly for:

• Processing and delivering orders
• Sending download links and license information
• Providing customer support and troubleshooting
• Improving website performance and security
• Preventing fraud or unauthorized license use
• Sending important updates related to your purchase (optional marketing emails only if you consent)

We never sell or share your personal information with third-party marketers.

3. Legal Basis for Processing

We process your information under the following lawful bases:

• Contractual necessity (to deliver the software you purchased)
• Legal compliance (financial record keeping)
• Legitimate interest (fraud prevention, website improvement)
• Consent (optional newsletters or promotions)

4. How We Store & Protect Your Data

We use advanced security measures to safeguard your information:

• Encrypted database storage
• SSL-secured checkout
• Firewall & anti-fraud systems
• Restricted internal access

Payment data is processed by secure third-party providers such as PayPal, Stripe, or credit card processors. 3daspire.com does not store full credit card numbers.

5. Sharing Your Information

We only share your information with trusted service providers necessary to operate our business:

• Payment processors (PayPal, Stripe, etc.)
• Email delivery systems
• Secure cloud hosting services
• Fraud prevention systems

These partners are required to protect your data according to strict privacy standards.

We do not sell, rent, or trade personal data to any third parties.

6. Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences
• Improve website performance
• Analyze traffic
• Ensure secure transactions

You can disable cookies in your browser settings, but some site features may not work properly.

7. Data Retention

We retain:

• Order & license records: for legal and accounting purposes
• Support messages: as long as necessary to provide assistance
• Technical data: temporary logs stored for security and analytics

You may request deletion of your account or personal data at any time.

8. Your Rights (GDPR & Global Compliance)

Depending on your region, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Object to processing
• Request a copy of your data (data portability)
• Withdraw consent

You can exercise your rights by contacting us at contact@3daspire.com.

9. Children’s Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies separately.

11. Policy Updates

We may update this Privacy Policy to reflect changes in our services or legal requirements. Updates will be posted on this page with a new "Last Updated" date.

12. Contact Information

If you have questions about this Privacy Policy or need assistance, please contact us: