Refund Policy

1. Eligibility for Refunds

You are eligible for a refund if:

• Your request is submitted within 30 days of the purchase date
• The license was purchased directly from 3daspire.com
• The license has not been transferred, shared, or resold
• You contact our support team first before opening disputes

2. How to Request a Refund

To request a refund, email us at:

📩 contact@3daspire.com

Please include:

• Your order number
• The email address used for the purchase
• A brief explanation (optional but useful for improving our service)

3. Refund Processing Time

• Request acknowledgment: within 24 hours
• Refund approval: within 2–3 business days
• Funds returned: 5–10 business days (depends on your bank/payment provider)

Refunds are processed to the original payment method.

4. What Happens After a Refund

Once your refund is approved:

• Your Aspire 12 license will be deactivated
• Access to any bonus files or materials will be revoked
• You will receive a confirmation email once the refund is complete

5. Non-Refundable Items

Refunds cannot be issued for:

• Requests made after 30 days
• Purchases not processed through 3daspire.com
• Licenses that have been resold or transferred
• Duplicate or accidental orders handled through a chargeback
• Users who open a payment dispute without contacting support first

(If you made a duplicate purchase, contact us immediately)

6. Technical Issues

Before requesting a refund for technical reasons, please contact our support team.

We provide priority installation and troubleshooting support, and can resolve 99% of issues within 24 hours.

Our goal is to ensure you can install and use Aspire 12 successfully.

7. Chargebacks

If you open a bank dispute or chargeback without contacting us first:

• Your license will be immediately deactivated
• Future purchases from 3daspire.com may be blocked
• Resolution will take longer than a normal refund

Please reach out directly — we are here to help.

📩 contact@3daspire.com

8. Partial Refunds

We do not offer partial refunds. Our policy is full refund or no refund, as software licenses cannot be partially returned.

9. Contact Information

If you have questions about this refund policy or wish to request a refund: